Privacy policy.
Last updated: March 2026
Enigma 3, LLC ("we," "us," "our") operates enigma3.com and rentals.enigma3.com. This Privacy Policy has been compiled to better serve customers who are concerned with how their Personally Identifiable Information (PII) is used online. Please read our policy carefully to obtain a clear understanding of how we collect, use, and protect your information in conjunction with our website and rental services.
What personal information do we collect?
When you register for services or book a rental on Enigma3.com, you may be asked for your name, business name, email address, physical mailing address, phone number, payment information, or other details to help us assist you.
When do we collect information?
We collect information when you register on our site, talk to one of our representatives, fill out a form, or perform activities such as signing up for our newsletter, responding to a survey, or using certain other site features.
How do we use your information?
We may use the information we collect in the following ways:
To process and manage equipment rentals, including bookings, pickups, returns, and invoices.
To personalize your experience and deliver the type of content and product offerings you are most interested in.
To improve our customer service response.
To send periodic emails and SMS messages regarding your rental activity, account, or other products and services.
To administer a contest, promotion, or survey.
SMS/Text Messaging
If you provide your phone number during the booking process, you may receive text messages related to your rental.
Privacy & Consent: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Service Providers: Mobile information may be shared with service providers who assist us in delivering messages (e.g., our messaging platform), solely for that purpose.
Opt-In Data: Mobile opt-in data and consent will not be shared with any third parties.
How do we protect your information?
Security Scanning: Our website is scanned on a regular basis for security holes, known vulnerabilities, and malware to make your visit as safe as possible.
Encryption: Your personal information is saved on secure networks and all sensitive information (such as credit card data) is encrypted via Secure Socket Layer (SSL/TLS) technology in communication and on disk.
Restricted Access: Information is accessible only to a limited number of persons who have special access rights and are required to keep the information confidential.
Do we use cookies?
Yes. Cookies allow our web services to recognize your browser and remember certain information. We use them to understand your preferences based on site activity and compile aggregate data about site traffic.
Google Analytics: We, along with third-party vendors such as Google, use first-party cookies to gather information about website usage for statistical purposes. You can use the Google Analytics Opt Out browser add-on to opt out.
Settings: Most browsers let you change your cookie settings in the Options or Preferences section.
Third-party Disclosure
We do not sell, trade, or otherwise transfer your PII to outside parties except when necessary to perform the services we contract to do for you. This includes trusted third parties who help us operate our website or conduct business, as long as they agree to keep this information confidential.
Compliance & Fair Information Practices
COPPA (Children’s Online Privacy Protection Act): We do not specifically market to children under 13.
Data Breach: If a data breach occurs, we will notify you via email and via a website notification within seven (7) business days.
CAN-SPAM Act: we agree to not use misleading subjects or email addresses, include our physical address in correspondence, and honor opt-out/unsubscribe requests quickly.
Contact us
Enigma 3, LLC
197 East 1600 North #101, Vineyard, UT 84059
[email protected] | (801) 901-8303